Do you think about consultants and get that heavy sinking feeling? You know, the one that says 'do I have to?' No matter where you go in business this peculiarity of the client/consultant relationship seems to crop up - a kind of Love/Hate relationship. You know you need them sometimes ... you need that top-level view that a neutral third-party can give, but at what guarantee? After all it's hard to shak the feeling that Consultant is getting money for, well nothing.
Converged voice and data strategy from Corporate Communications puts a spring into retailer's ambitions.